Shipping Policy

Last updated: August 27, 2026

Thank you for shopping with us. We aim to process and deliver every order as quickly and reliably as possible. Please review the shipping information below before placing your order.

Order Processing

Orders are typically processed within 1–3 business days after payment has been successfully received.

Orders are not processed or shipped on weekends or public holidays. During busy periods, sales, or holidays, processing may take slightly longer.

Once your order has been shipped, you will receive a shipping confirmation email with tracking information when available.

Shipping Times

Estimated delivery times are:

• Standard Shipping: 3–7 business days

• Express Shipping: 1–3 business days, where available

Please note that delivery times are estimates and are not guaranteed. Delays may occur due to weather, customs, courier issues, public holidays, or other circumstances outside our control.

Shipping Costs

Shipping charges are calculated and displayed at checkout based on your delivery location and selected shipping method.

From time to time, we may offer free shipping promotions. Any applicable free-shipping offer will be clearly displayed on our website or at checkout.

Tracking Your Order

If tracking is available for your shipment, you will receive a tracking number by email after your order has been dispatched.

Please allow up to 24–48 hours for tracking information to update after the shipment has been handed to the carrier.

Incorrect or Incomplete Addresses

Please make sure your shipping address is correct and complete before submitting your order.

If you provide an incorrect or incomplete address and the package is returned to us, you may be responsible for the cost of reshipping the order.

If you notice an address error immediately after placing your order, please contact us as soon as possible. We cannot guarantee that address changes can be made after an order has been processed or shipped.

Lost, Stolen, or Damaged Packages

Once an order has been handed over to the shipping carrier, delivery is subject to the carrier's handling and delivery procedures.

If your tracking information shows that your package was delivered but you cannot locate it, please first check with household members, neighbors, and the delivery location. You may also contact the shipping carrier directly.

If your package arrives damaged, please contact us as soon as possible with your order number and photographs of the damaged package and products so we can assist you.

International Shipping

For international orders, delivery times may vary depending on the destination and customs processing.

Customers may be responsible for applicable customs duties, taxes, import fees, or other charges imposed by their country. These charges are not included in the product or shipping price unless explicitly stated at checkout.

We are not responsible for delays caused by customs.

Shipping Restrictions

Some products may have shipping restrictions depending on the destination. If we are unable to ship your order to your selected address, we will contact you and provide an appropriate solution.

Contact Us

If you have questions about your order or shipping, please contact us through the contact information provided on our website. When contacting us about an order, please include your order number so we can assist you more quickly.

Thank you for shopping with us!